Third Party Logistics (3PL)
The 3PL industry has some unique challenges when it comes to both margin and customer retention. The 3PL company is often the customer facing side for more than one company and as such has to deal with orders for many different companies from many different retailers. They will also need to integrate different messages for each customer to keep the customers systems completely up to date with both the stock and the delivery position.
First B2B have established a track record in this market that is second to none. We have proved time and again that we can take diverse documents and integrate them tightly in to the ERP systems of all parties involved be they, retailers, suppliers or the 3PL. Our experience of working with many different ERP systems, including SAP, Red Prairie, JD Edwards and Dynamics AX means that we can help you to get the very best from those systems.
For one 3PL we currently processes over 400,000 messages per annum without any human intervention. Imagine the costs if the user had to achieve this manually, with over 35 different organisations.