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FAQs

A popular feature within our resource centre is our FAQs. Our selection is based on the questions we are asked daily by new contacts and our clients. We’re sure you’ll find that you’re not alone with your questions.

General

  • What is EDI?
  • What is SAAS?
  • What is a trading partner?
  • Which industries does EDI best suit?
  • How long does it take to begin trading electionically?
  • What are the proccesses I need to go through to begin trading electronically?
  • How do I know if EDI via SAAS is right for my business?
  • Will I need to change or alter my back office systems?

Finance related

  • EDI billing - why is it so confusing and why does it fluctuate?
  • What level of ROI should I expect and when should I expect to start seeing it?

IT related 

  • How much IT resource will I need?
  • What implementation time should I expect?
  • What level of support services should I expect from an SAAS supplier?