Out manoeuvre your competitors, increase customer retention and reduce administrative overheads
Logistics
First B2B Limited have been involved in integrating warehousing and logistics messages for 10 years. One of the first integrations of this type we implemented was actually to integrate between a company’s warehousing system and their internal ERP system, the messages were not even integrated to a third party. That implementation is still in place over 6 years later, exchanging over 40,000 messages per month and the customer has seen no need to even request upgrades in those 6 years. The integration just keeps saving them money.
We’d like to think we understand your industry and why as a result we have a tailor made suite of Supply Chain, B2B E-commerce and EDI solutions and services specifically designed to supplement your existing applications.
Current customers that exchanging logistics messages using First B2B includes: one of the worlds largest FMCG suppliers, distributors of products, logistics companies and 3rd Party Warehouse providers. You can benefit from all the specialisations we have already built to cover this industry sector and gain a significant return on your investment, typically in the first year of live operation.
Industry expertise
We understand the need within logistics to integrate a wide range of business messages, that reliability of systems and speed of delivery are essential and you can find out more about the speed and resilience of our systems elsewhere on the website. We also understand the need for a complete data synchronisation solution. However you are investing in supply chain integration to excite your customers and drive real value in tough economic conditions; a partnership with First B2B will deliver. Furthermore, First B2B combines the ease of integration, award winning functionality, on-demand delivery and fully-managed implementations to help ensure our working relationship is rapidly productive, easy to manage and highly profitable for you.
Business benefits
Our time spent in Logistics has shown that by partnering with First B2B you will immediately experience:
- Increases in customer loyalty
- Rises in employee and customer satisfaction
- Improved speed of information exchange with your trading partners
Over the medium to long term you will also benefit from:
- A substantial and sustainable reduction in administration costs
- Rising customer retention levels
- Clearer and more comprehensive wins over your competitors
- Be enabled to handle more business with the same or fewer resources
Business case
As a recent example, one UK based warehousing provider has improved their customer satisfaction and reduced their costs on one contract by more than 35% (and that is after the costs of First B2B are included). To put it another way, their profit on one contract has increased by 35%.